Help is just a phone call away

Nina Clancy

Nina Clancy

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Help and support for people in agriculture and their dependants is just a phonecall away with the launch of a new service from RSABI, Scotland’s unique rural charity.

The new helpline - 0300 111 4166 - which is run out of hours with help from Farm Community Network, is now open every day of the year from 7am to 11pm and provides a single point of enquiry handling everything from questions about the benefits system and sources of help on farming issues, to delivering support on critical personal matters, including money troubles and emotional distress. It will also act as an entry point to RSABI for anyone that may require financial assistance.

Launching the improved service, RSABI chief executive, Nina Clancy said: “RSABI’s new, single helpline 0300 111 4166 is for anyone, whatever their age or circumstances, who has worked on Scotland’s land and needs a helping hand. Just ask, we do more than you think.

“Every year, we work with hundreds of people with backgrounds in farming, working or retired, as well as their dependants, who have questions about what they might be entitled to or find they are struggling to cope for some reason.

“We deal with a much wider range of problems than you might think, including the benefits system, mental health issues, business and financial trouble. If we cannot help directly, we will know someone who can.

“Scotland’s rural community is rightly proud of its immensely successful record of hard work in tough circumstances, and the fear about losing pride can discourage many of those whom we could help from getting in touch. All our calls our confidential and people often tell us how relieved they are to get things off their chest and to find that there is a solution.”