Know where to turn when you are ill say NHS

Left to right: Liz Moore, Director of Acute Services NHS Ayrshire & Arran, Eddie Fraser, Director of East Ayrshire Health and Social Care Partnership, Iona Colvin, Director of North Ayrshire Health and Social Care Partnership, Tim Eltringham, Director of South Ayrshire Health and Social Care Partnership.
Left to right: Liz Moore, Director of Acute Services NHS Ayrshire & Arran, Eddie Fraser, Director of East Ayrshire Health and Social Care Partnership, Iona Colvin, Director of North Ayrshire Health and Social Care Partnership, Tim Eltringham, Director of South Ayrshire Health and Social Care Partnership.

If you were ill, would you know who to turn to?

NHS Ayrshire & Arran and the three Health and Social Care Partnerships in East, North and South Ayrshire are encouraging you to choose the right option for your condition.

The ‘When you’re ill, know who to turn to’ campaign outlines the eight options available when you need medical assistance, alongside a list of symptoms that could be appropriately dealt with by each option. These include:

Liz Moore, Director for Acute Services, explains: “Winter is traditionally a busy time for our accident and emergency services, and all too often we see people coming to hospital when they would have been better using one of their local services such as their pharmacist, GP or dentist. Knowing which NHS service to use, and when, is extremely important both in terms of patient care and the running of the NHS.”

Eddie Fraser, Director of East Ayrshire Health and Social Care Partnership and lead for primary care and out-of-hours service for the whole of Ayrshire, added: “Choosing the wrong service can lead to delays, patient frustration and inefficiencies. Choosing the right service can lead to better patient satisfaction and a speedier recovery.

“So, take some time to find what services are available, so that when you’re ill, you know who to turn to.”