The Girvan Post office is set to be modernised next month but concerns have been raised at the length of time the work will take.
The Chalmers Arcade Branch is set for a revamp in March but will have to be closed for nine days from 5.30pm on Monday March 10th until its re-opening on Wednesday March 19 at 1pm.
And this prompted concerns to be raised at the Girvan community council meeting on Tuesday 4th February.
The Post Office have stressed that alternative services are available in Crosshill at 32-34 King Street in Maybole as well as at number three High Street in Maybole.
However, community councillors have stressed that these Post Offices are a significant distance away for people simply willing to collect a pension or other benefits.
And Malcolm Kelly suggested at Tuesday’s meeting that a mobile post office could be used as an alternative during the time the Chalmers Arcade Branch is shut.
He pointed out that this is what happened in the village of Colmonell when they lost their post office services.
Concerns have also been raised via Facebook by a number of residents.
Maddie Mitchell said: “How are pensioners who rely on lifting their money going to get to Crosshill or Maybole? There should be somewhere in Girvan they can go.”
Roderick Leitch agreed: “ Oh yeah, that’s really useful for pensioners. A wee away day to Maybole in the winter or wander about Crosshill for an hour waiting on a bus back.
He added: “Get a mobile unit into the car park for goodness sake.”
Christine Getgood replied: “Absolutely ridiculous.”
Whilst Sara Garnett added to the calls for an alternative: “I think something should be in place for the elderly that can’t get to Maybole or Crosshill.”
Janette Delargy asked: “Why don’t they put out two weeks in advance like at Christmas?”
Ann McCreath commented: “How typical is this. We have one post office, could they not move into one of the empty shops temporarily.”
The revamp of Girvan Post Office will also see longer opening hours at the branch as it will now be open from 9am-5.30pm, six days a week , Monday- Saturday rather than its current opening times of 9am-12.30pm on a Saturday.
The new look Girvan Post Office will have four serving positions, three of which will be traditional screening positions whilst the other will be a Post Office serving point at the retail counter where most Post Office transactions can be made throughout opening hours.
The good news is that customers will continue to enjoy the wide range of services that are currently on offer after the revamp.
In terms of accessibility to the revamped post office, a bell will be installed to alert staff to assist customers into the premises and there will also be a low level serving counter and a hearing loop.
Post Office Regional Network Manager for Scotland, Suzanne Richardson said: “We understand how important Post Office services are to the people of Girvan and we are confident that this new modern Post Office service will meet the needs of the local community and secure services for the future.”
She added: “The modernisation is part of a major investment programme to convert the Post Office network to new-style branches and this investment, the largest in the history of the Post Office, marks a commitment to no more branch closure programmes.”