Kenneth McFadzean, head of the Scottish Ambulance Service has been awarded the Queen’s Ambulance Service medal in the New Year honours list.
Kenny has performed a variety of roles in his 20 years in the Scottish Ambulance Service, progressing through to Senior Operational Manager for Dumfries and Galloway.
As Paramedic Training Officer he was responsible for training staff throughout the area, working flexibly to meet service demands and adapting training for local areas. He then progressed to Area Service Manager, leading service delivery and developing systems and processes to meet the needs of staff and patients. He now leads the ambulance team serving Dumfries and Galloway.
Kenny has led significant national work to improve patient care and staff safety. He project managed the national ‘On-Call Reduction Project’, helping the service to reduce or eliminate on-call working in rural stations, creating safer working conditions and improving staff availability.
More recently Kenny managed the ‘Rest Break Project’ to enable availability of ambulance crews to respond to emergency calls throughout their shift. He helped achieve complex changes in working patterns on budget and within timescales. Kenny demonstrated strong leadership, empathy, patience and resilience in leading the team, giving up his time to travel throughout the country to ensure local implementation progressed smoothly.