MP urges heat helpline calls to stay warm

With the cold snap set to continue, Sandra Osborne MP is reminding residents in Carrick who are worried about staying warm or concerned about their energy bills to call the Home Heat Helpline on 0800 33 66 99.

The Home Heat Helpline is a free, impartial and confidential service that provides advice on rebates, grants for insulation and new boilers, and tips on saving energy. People in Ayr, Carrick & Cumnock are among the 1 in 10 households across the country that could benefit but many people don’t realise what support is available.

Sandra said: “During this cold weather, many local residents may be concerned about staying warm. I would urge these people to call the Home Heat Helpline on 0800 33 66 99. I would also ask people to look out for neighbours, friends or relatives who may be in difficulty and make sure they are aware of the Home Heat Helpline.”

Lawrence Slade, spokesperson for Home Heat Helpline, said: “If anyone is feeling the cold this winter or is concerned about keeping their home warm they can call our free Helpline on 0800 33 66 99 or visit the website With one in ten households across the country eligible for some kind of help they’ve got nothing to lose and possibly lots to gain by getting in touch.”

There are also some other simple steps people can take in reducing their energy. For example:

Keep the heat in. A third of the cost of heating a home is lost through the walls, so insulating them is the best way to save energy in the home. Installing cavity wall insulation can save up to £160 per year on bills.

Look up. Laying the loft with 10 inches/25 centimetres of insulation can save a quarter of a home’s heating costs.

See the light. Replacing just one old light bulb with an energy saving recommended one can reduce lighting costs by up to £78 over the lifetime of the bulb. Plus they last up to 12 times longer than the ordinary light bulbs

Get on down. Turning the thermostat down by 1˚C could cut bills by up to 10 per cent.

The Home Heat Helpline is an independent Helpline which has helped over 350,000 people since its launch in 2005. Last year, over 77,000 people called the Helpline.

To find out more, call 0800 33 66 99 or on the new number for mobile callers 0333 300 3366 to speak to a friendly advisor, or use our Energy Checker to find out if you are eligible.

The Home Heat Helpline (0800 33 66 99/ 0333 300 3366) is funded by Britain’s major energy suppliers and supported by a range of support organisations including Age UK, Citizens Advice; National Energy Action, Energy Saving Trust and Gingerbread.